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Terms & Conditions

Overview

These Terms and Conditions govern your use of our website willowandstonestudios.com (the "Site") and the purchase of our jewelry products. By accessing the Site or placing an order, you agree to these Terms.

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If you do not agree to these Terms, please do not use our Site or services.

Use of the Website

You agree to use this Site only for lawful purposes and in a way that does not infringe the rights of others or restrict or inhibit their use of the Site.

You must be at least 18 years old (or the age of majority in your jurisdiction) to make a purchase on our Site.

Product Information

We make every effort to display accurate product descriptions, images, and pricing. However, we do not guarantee that all details are error-free, complete, or current. Because many of our pieces are handcrafted or made with natural stones, variations in color, texture, and size may occur.

We reserve the right to modify product offerings, pricing, and availability at any time without notice.

Orders and Payments

By placing an order, you agree that:

  • All information provided is accurate and complete

  • You are authorized to use the payment method provided

  • Your order may be canceled if we suspect fraud or a violation of these Terms

We accept payments via Visa, MasterCard, Amex, Discover, PayPal, Venmo, Apple Pay and Google Pay. All prices are listed in US Dollars and include/exclude applicable taxes depending on your location.

Shipping and Delivery

We ship worldwide. Shipping times and rates vary by location and will be displayed at checkout.

Please note:

  • Delivery times are estimates and not guaranteed

  • We are not responsible for delays caused by shipping carriers or customs

  • Customers are responsible for any customs fees, taxes, or import duties

Returns and Exchanges

We want you to love your jewelry! If you're not satisfied, we offer returns or exchanges under the following conditions:

  • Return requests must be made within [e.g., 14 days] of delivery

  • Items must be unworn, undamaged, and in original packaging

  • Custom or personalized items are not eligible for return

  • Customer is responsible for return shipping costs unless the item is defective or incorrect

Read our full Return Policy here: Shipping & Return Policy

Intellectual Property

All content on this Site—including logos, images, designs, text, and product descriptions—is the property of Willow & Stone Studios or its licensors and is protected by intellectual property laws.

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You may not use, reproduce, distribute, or modify any content without our written permission.

Limitations of Liability

To the maximum extent permitted by law, [Your Jewelry Store Name] shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or purchase of our Products.

All Products are provided "as is" without warranties of any kind, unless otherwise stated.

Imdemnification

You agree to indemnify and hold harmless Willow & Stone Studios, its affiliates, and employees from any claims, damages, losses, or expenses arising out of your use of the Site, violation of these Terms, or infringement of any third-party rights.

Privacy Policy

Your use of our Site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Pennsylvania, United States without regard to conflict of law principles.

Any disputes shall be resolved in the courts, and you consent to exclusive jurisdiction and venue in those courts.

Changes To Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting to the Site. Continued use of the Site constitutes acceptance of the updated Terms.

Contact

If you have any questions about these Terms, please contact us at: hello@willowandstonestudios.com

Last Updated: September 10, 2025

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