Privacy Policy
Overview
Willow & Stone Studios ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.
Information You Provide To Us
Personal Information
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When you make a purchase, create an account, or contact us, we may collect:
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Name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party providers like Stripe, PayPal, etc.)
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Order history
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Any personal messages you send us (e.g., via contact forms)
How We Use Your Information
We may use your information to:
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Process and fulfill your orders
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Communicate with you (e.g., order confirmations, shipping updates)
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Provide customer support
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Send marketing emails (only if you opt-in)
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Improve our website and services
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Detect and prevent fraud
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Comply with legal obligations
We do not sell your personal information. However, we may share it with trusted third parties:
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Payment processors (e.g., Stripe, PayPal)
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Shipping providers (e.g., USPS, UPS, FedEx)
Cookies and Tracking Technologies
Like many websites, we use cookies to:
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Improve user experience
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Remember your preferences
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Enable shopping cart functionality
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Track analytics (e.g., Google Analytics)
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Serve personalized ads (e.g., Facebook Pixel)
You can control cookies through your browser settings.
Email and Marketing
If you sign up for our newsletter or promotional messages, we may send you:
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Promotions and discounts
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New product announcements
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Jewelry care tips or styling ideas
You can unsubscribe anytime using the link in our emails or by contacting us.
Data Security
We use industry-standard measures to protect your data, including encryption, secure payment gateways, and HTTPS. It is important to remember that no system is 100% secure.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
Third Party Links
Our Site may contain links to third-party websites (e.g., Instagram, Etsy). We are not responsible for the content or privacy practices of these sites.
Changes To Our Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.
Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us:
Last Updated: September 10, 2025